Shipping policy

We commit to despatch of all items within 1 Working Day, however, depending on weekends / bank holidays and your location it may take longer than this to be received. Working Day is defined, by us, as between 09:00 and 15:00, so if your order is placed after 15:00 the day of order does not take effect until 09:00 the following day.

If your order is placed between 09:00 and 15:00 (Monday to Friday), 08:00 and 12:00 on Saturday, we aim to despatch your order the Same Working Day. The only exception to this is where the order placed is significant in size, which may take longer.

We use Royal Mail in the majority of orders. All shipping prices displayed within our pages relates to the use of Royal Mail. If another service is required (for example, where your order goes over the 2KG limit of Royal Mail) WE will be responsible for paying the different in shipment costs. 

Please bear in mind that couriers do not work on Sundays and Bank Holidays, so if your order is placed later than 12:00 on a Saturday before a Bank Holiday Monday, your item will not be despatched until 09:00 on the Tuesday.

You may cancel your order in accordance with your rights under the distance selling regulations. If you wish to return your purchase you must notify us as soon as possible after receipt, in any case within 7 days, starting the day of delivery. Please include your user name/ order number with any returns, without this information we don't know who the return is from. For more information, refer to our Returns Policy.